The CQC Way logo
The CQC Way logo

Welcome to The CQC Way

You can still log in and read through the contributions, but will be unable to add anything new

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This phase of The CQC Way conversation is now closed. Thank you so much to everyone who got involved.

Our independent partners, Clever Together, are now busy analysing everyone's contributions, to distil your feedback into a practical, powerful accountability framework: The CQC Way. This new framework will clarify CQC's purpose, vision, goals, values, behavioural expectations and regulatory principles - a clear and shared direction for the future.

How you can get involved

This phase of The CQC Way conversation is now closed. You can still log in to read through the conversation and contributions, but will not be able to add anything new.

Stay tuned for further opportunities to get involved and have your say - your voice is a vital part of this ongoing journey.

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A message from Sir Julian Hartley, CEO of CQC

Why are we doing this?

It’s time for the CQC to build a new contract with the sectors we regulate and with our wider community of stakeholders and colleagues. We’re calling this the CQC Way, and we are determined to co-create this together with you.

The events and online workshops described above will bring thousands of people together for a chance to:

  • reflect honestly on what it’s been like to be on the receiving end of the CQC,
  • explore bold possibilities for the future, and
  • shape our goals and ways of working.

In all these engagements, you can expect radical candour, meaningful dialogue, and an opportunity to help define the CQC’s role and approach.

Your perspective and support in this critical journey are vital as we strive to realise the full potential of the CQC. Join us today to shape the future of regulation and care.

How does it work?

This platform will host the online Safe Spaces conversations. Safe Spaces works a bit like a social media platform; you can join around your work patterns and contribute as much or as little as you like, at a time that suits you.

Watch this video for more information on what to expect and how to contribute.


The process is anonymous meaning everybody can feel safe sharing their honest thoughts and feelings. The conversation is:

  • Anonymous – your name is not attached to anything you share
  • Available 24 hours a day, 7 days a week while the conversation is live
  • Accessible from wherever you may be – on any computer, tablet or smartphone
  • Analysed independently - so you can feel safe to share how you really feel.

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